Privacy Policy for Kailasys IT Pty Ltd Trading as Kailasys

This Privacy Policy outlines how Kailasys IT Pty Ltd (referred to as "Kailasys," "we," "us," or "our") collects, accesses, stores, and uses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What This Policy Covers

This policy addresses:

• Collection and Use: How and why we collect and use your personal information.
• Access and Correction: How you can access and correct the personal information we hold about you.
• Protection: How we protect your personal information.
• Changes to Policy: What happens if we change this Privacy Policy in the future.

For any questions or concerns about this Privacy Policy, please contact our Privacy Officer at privacy@kailasys.com.

Why We Collect Personal Information

We collect only the personal information necessary for our business operations, which allows us to:

• Provide you with the products and services you request.
• Improve our products and services.
• Manage our business effectively.
• Comply with our legal obligations.

What Personal Information We Collect

The personal information we collect may include:

• Your name, address, phone number, and email address.
• Your credit or debit card details.
• Information about your profession, occupation, or job title.
• Any other information you provide to us during interactions with our company.

How We Collect Personal Information

We collect personal information through various methods, such as:

• When you apply for a job with us.
• When you browse our website at kailasys.com.
• When you communicate or transact with us on behalf of a business.
• When you purchase a product or service from us.
• When you participate in our loyalty or reward programs.

We may also collect personal information from third parties, such as credit agencies, referees, or guarantors. If we receive personal information from third parties without your knowledge, we will take reasonable steps to inform you and ensure its lawful use. If we cannot lawfully use this information, we will destroy, delete, or de-identify it.

How We Use Personal Information

We use your personal information to:

• Identify our customers and their representatives.
• Notify you about our products, services, offers, and benefits.
• Seek your feedback on our products and services.
• Carry out billing and debt recovery activities.
• Deliver customer service and resolve issues.
• Assess the suitability of job applicants.
• Comply with legal requirements, including the Data Retention Law.

Cookies and Online Activity

We collect personal information through cookies and other digital identifiers on our website, kailasys.com. These include:

• Site performance identifiers: To understand how our websites or applications are used.
• Analytic cookies: To gather statistics about website usage.

You can clear cookies or disable them through your web browser's security settings, but this may affect the website's functionality.

Your Right to Withhold Personal Information

You are not obligated to provide personal information. However, if you choose to withhold information we need to deliver our products and services, we may not be able to provide them to you.

Marketing and Communication

We may use your personal information to inform you about new products, services, special offers, or promotions. If you do not wish to receive such communications, you can opt out by:

• Contacting our Privacy Officer at privacy@kailasys.com.
• Using the unsubscribe link in our email communications.

Sharing Your Personal Information

We may share your personal information with:

• Other members of the Kailasys group for business operations.
• Third-party service providers that help us deliver our products and services.

We ensure that these third parties comply with our privacy guidelines and do not use your personal information for unauthorized purposes. We do not sell your personal information to marketing agencies without your consent.

Under no circumstances will we use or disclose your personal information without your consent unless:

• Required or authorized by law.
• Necessary to fulfill our terms of service.
• Needed to protect the rights, property, or personal safety of Kailasys, its employees, or the public.

We may share non-personal, de-identified, and aggregated information for research or promotional purposes.

Contact Us

• For any privacy-related inquiries or concerns, please contact our Privacy Officer at privacy@kailasys.com.